Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
Smart Listing Suite, operated by Elife Living LLC ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate platform and related services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, phone number
- Business information (company name, license number)
- Account credentials and preferences
- Payment and billing information
- Communications and support requests
Usage Information
We automatically collect information about your use of our services, including:
- Device information and IP address
- Browser type and operating system
- Pages visited and features used
- Time and duration of visits
- Voice AI interaction data
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and billing
- Improve our AI technology and platform features
- Provide customer support and respond to inquiries
- Send important updates and marketing communications
- Ensure security and prevent fraud
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in our operations
- When required by law or legal process
- To protect our rights and prevent fraud
- In connection with a business transfer or merger
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to processing
- Data portability
- Withdraw consent
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: